Technical Support Specialist
3 weeks ago
As a Best Buy Technical Expert, you will be the first point of contact for clients and will command the check-in and check-out experience of client devices. You will ask the right questions, listen to client needs, take detailed notes, and partner with Advanced Repair Agents to fully resolve the issue. Your goal will be to ensure that no client is ever left unserved or underserved.
Key Responsibilities:- Provide exceptional customer service and technical support to clients
- Partner with Advanced Repair Agents to resolve complex technical issues
- Take detailed notes and maintain accurate records of client interactions
- Ensure a seamless and efficient check-in and check-out experience for clients
At Best Buy, we are committed to providing our customers with the best possible experience. As a Technical Expert, you will play a critical role in achieving this goal. If you are a team player with excellent communication skills and a passion for technology, we encourage you to apply for this exciting opportunity.
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