Senior Business Technical Support Specialist
6 days ago
We are seeking a highly skilled Senior Business Technical Support Professional to join our team at Humana. As a key member of our organization, you will play a critical role in ensuring the smooth operation of our business systems and processes.
Key Responsibilities- Analyze and interpret complex data to identify areas for improvement and implement solutions to optimize business performance.
- Provide technical support and guidance to internal stakeholders on business operations and systems.
- Collaborate with cross-functional teams to develop and implement process improvements and best practices.
- Develop and maintain comprehensive knowledge of business systems, processes, and technologies.
- Identify and resolve technical issues related to business operations and systems.
- Bachelor's degree or equivalent experience.
- 5 or more years of technical experience in business operations or a related field.
- 1 or more years of experience in financial analysis and/or reporting.
- Comprehensive knowledge of Microsoft Office applications, especially Excel and Access.
- Proficient knowledge of VBA, SQL, and SQL Server, including SSIS.
- Strong attention to detail and investigative skills.
- Experience working with large amounts of data.
- Ability to partner with peers to review needs and possible solutions.
- Master's degree in business administration or a related field.
- Experience with insurance data and healthcare data.
- Experience working in multiple systems at a time.
- Experience working with SSMS.
- Proficient in other object-oriented coding languages.
Humana is a leading health and well-being company that is committed to putting health first for our teammates, customers, and communities. We offer a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, time off, and more.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about contributing to an organization that is dedicated to improving consumer experiences and information technology, we encourage you to apply for this exciting opportunity.
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