Reception Coordinator
5 days ago
At Capital District Physicians' Health Plan, we're committed to delivering exceptional patient care and experiences. As a Reception Specialist, you'll play a vital role in ensuring our patients receive the best possible service.
Key Responsibilities:- Welcome and register patients, ensuring a smooth and efficient experience.
- Verify and update patient and insurer information, ensuring accuracy and compliance.
- Schedule appointments and assist with payments as needed.
- Provide excellent internal customer service, supporting our practice offices with questions and follow-ups.
- Minimum one year of patient registration experience, preferably in a medical setting.
- High school diploma or GED required; associate's degree preferred.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Experience with medical practice software is a plus.
- Demonstrated ability to navigate multiple software systems and maintain confidentiality.
- Excellent verbal and written communication skills, with a focus on customer service.
- Flexibility to adapt to a fast-paced environment and changing priorities.
We're an equal opportunity employer, committed to diversity, equity, and inclusion. If you're passionate about delivering exceptional patient care and experiences, we encourage you to apply.
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