Dental Front Desk Coordinator

7 days ago


New Hyde Park, New York, United States Progressive Oral Surgery Full time
Job Summary

We are seeking a highly organized and detail-oriented Check-In Receptionist to join our team at Progressive Oral Surgery. As the first point of contact for patients, this role is crucial in providing exceptional customer service and ensuring a smooth experience for our patients.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to multitask with ease. They will be responsible for scheduling appointments, answering phone calls, and managing patient records. A high school diploma or equivalent is required, and previous experience in a dental office or medical setting is a plus.

Key Responsibilities
  • Greet patients and families, ensuring a warm and welcoming atmosphere
  • Manage patient flow, ensuring timely and efficient check-in and check-out processes
  • Answer phone calls, respond to emails, and communicate with patients and staff
  • Update and maintain accurate patient records, including demographic and insurance information
  • Verify and update insurance information, ensuring seamless billing and payment processes
  • Prepare and send outgoing mail, including appointment reminders and notifications
  • Organize and file incoming faxes and documents
  • Maintain a clean and organized reception area, ensuring a professional and welcoming environment
Requirements
  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Basic computer skills, including Microsoft Office and electronic medical records
  • Previous experience in a dental office or medical setting is a plus
What We Offer
  • Competitive salary and benefits package
  • Paid vacation and holidays
  • 401K plan


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