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Restaurant Operations Manager

2 months ago

Costa Mesa, California, United States Specialty Restaurants Corporation Full time
Job Description

About Us:

Specialty Restaurants Corporation is a leading hospitality company dedicated to delivering exceptional dining experiences across our diverse portfolio of restaurants. With a commitment to quality, innovation, and excellence, we strive to create unique and memorable moments, and a 5-star experience for our teams, guests, and community.

Top-notch Benefits:

  • Competitive Salary: $150,000 per year
  • Quarterly Bonus: Performance-based incentive
  • Benefits Package: Comprehensive benefits including vacation pay, medical, dental, and vision insurance
  • Lifestyle Spending Account: Supports employees and their families with various benefits such as gym memberships, childcare, groceries, student loans, and more
  • Company Dining Package: Allotted spending amount each month
  • Supplemental Benefit Plans: Variety of plans for life's uncertainties
  • 401(k) Plan: Employer match after 12 months (25% of the first 5% contribution)
  • Employer-Paid Life Insurance: Throughout the length of employment
  • Paid Holidays: Five major holidays
  • Education Assistance Program (EdAP): Supports hospitality-related education growth
  • Employee Assistance Program (EAP): Assists with work-life balance
  • Management Referral Program: Up to $4,000 payout for qualifying management positions

Position Overview:

You will be responsible for overseeing the day-to-day operations of multiple units in Southern California. You will play a crucial role in ensuring exceptional guest experiences, maintaining operational excellence, and driving revenue growth across all restaurants. The ideal candidate will have a proven progressive track record in restaurant and event management, exceptional leadership skills, and a passion for delivering top-notch experiences. This role requires a strategic leader with strong operational expertise, excellent communication skills, and a passion for the hospitality industry.

Key Responsibilities:

  • Provide Strategic Leadership: Ensure the financial success of multiple high-volume restaurants and event centers
  • Operational Performance: Oversee the operational performance of each unit, including guest satisfaction, food quality, cleanliness, culture, and financial performance
  • Standard Operating Procedures (SOPs): Develop and implement SOPs to maintain consistency and efficiency across all locations
  • Team Development: Recruit, train, and mentor management teams and staff members to uphold Whiskey Joe's standards of excellence
  • Performance Monitoring: Monitor key performance indicators (KPIs) and financial metrics to identify areas for improvement and implement corrective actions as needed
  • Culture and Engagement: Foster a positive work environment that promotes teamwork, accountability, and employee engagement
  • Strategic Initiatives: Collaborate with the executive team to develop and execute strategic initiatives aimed at driving revenue growth
  • Guest Satisfaction: Drive initiatives to enhance guest satisfaction, loyalty, and overall dining experience
  • Vendor Management: Manage vendor relationships, negotiate contracts, and oversee inventory management
  • Industry Trends: Stay updated on industry trends and best practices to maintain a competitive edge
  • Compliance: Ensure compliance with all local, state, and federal regulations pertaining to food safety, sanitation, and labor laws

Qualifications:

  • Minimum 6 Years of Experience: Progressive experience in restaurant management (at least 3 years at the GM level), with at least 3 years in a multi-unit leadership role overseeing a minimum of $30 million in combined annual revenue
  • Business Acumen: Strong business acumen with the ability to analyze financial statements, budgets, and operational data
  • Special Events Experience: Experience in special events/banquets at management level
  • Leadership Skills: Excellent communication, interpersonal, and problem-solving skills
  • Team Development: Proven track record of effectively leading and developing high-performing teams
  • Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
  • Market Knowledge: Knowledge of the Southern California hospitality market and local regulations is a plus
  • Flexibility: Flexibility to work evenings, weekends, and holidays as needed