Housing Assistance Program Coordinator

2 weeks ago


San Jose, California, United States Santa Clara Cnty Hsg Auth Full time
Job Overview

Position Title: Housing Programs Specialist II

Focus Area: Continuing Eligibility

Compensation: $46.15 per hour

This role is essential in managing the housing assistance application process and overseeing rental support initiatives. The selected individual will be responsible for the technical and programmatic functions that involve interpreting and applying various regulations, policies, and procedures to assess the eligibility for program services. This ensures the precise processing of information while adhering to federal, state, and local guidelines.

Qualifications and Experience:

Consideration will be given to any equivalent combination of education and experience that demonstrates the necessary core competencies. A typical qualifying background may include:

  • An associate degree in liberal arts, social work, business, public administration, or related disciplines.
  • Two years of relevant experience in direct client service roles, including case management within assisted housing or social services, alongside customer service expertise.
  • A bachelor's degree is preferred.
  • Bilingual abilities are advantageous but not mandatory.

Key Attributes of the Ideal Candidate:

The successful applicant will possess the following characteristics:

  • Attention to Detail: Capable of conducting certifications and re-certifications, assessing tenant eligibility for relocation, evaluating reasonable rents, managing HAP contracts, and processing rent adjustments.
  • Collaborative Spirit: Engages in a diverse range of routine to complex technical tasks that support departmental functions such as client and owner services, leasing, and ongoing eligibility assessments.
  • Self-Starter: Effectively addresses public inquiries, provides necessary information or referrals, and assists with online portal navigation.
  • Dynamic and Proactive: Thrives in a fast-paced environment and manages pressure effectively.

For a comprehensive overview of the essential functions associated with this position, please refer to the detailed job description.



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