Front Desk Coordinator
5 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Coordinator at The Joint Chiropractic. As a key member of our front office team, you will be responsible for providing exceptional patient care and support to our members and patients.
Key Responsibilities- Customer Service
- Provide warm and welcoming greetings to members and patients
- Answer phone calls and respond to patient inquiries in a timely and professional manner
- Address patient concerns and resolve issues in a fair and efficient manner
- Administrative Support
- Manage patient schedules and appointments
- Process patient transactions and maintain accurate records
- Assist with marketing and sales efforts to attract new patients
- Team Collaboration
- Work closely with chiropractors and other healthcare professionals to ensure seamless patient care
- Participate in team meetings and contribute to the development of new ideas and initiatives
- Education
- High school diploma or equivalent required
- Experience
- Previous sales or customer service experience preferred
- Skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Basic computer skills and knowledge of point-of-sale software
- Competitive Compensation
- $14 - $16 per hour plus commission
- Medical Benefits
- Comprehensive medical, dental, and vision insurance
- Opportunities for Advancement
- Training and development opportunities to help you grow in your career
The Joint Chiropractic is a leading provider of chiropractic care, with a mission to make quality care convenient and affordable for millions of patients. We are committed to delivering exceptional patient experiences and building strong relationships with our members and patients.
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