Front Desk Coordinator

5 days ago


Spartanburg, South Carolina, United States The Joint Chiropractic Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Coordinator at The Joint Chiropractic. As a key member of our front office team, you will be responsible for providing exceptional patient care and support to our members and patients.

Key Responsibilities
  • Customer Service
    • Provide warm and welcoming greetings to members and patients
    • Answer phone calls and respond to patient inquiries in a timely and professional manner
    • Address patient concerns and resolve issues in a fair and efficient manner
  • Administrative Support
    • Manage patient schedules and appointments
    • Process patient transactions and maintain accurate records
    • Assist with marketing and sales efforts to attract new patients
  • Team Collaboration
    • Work closely with chiropractors and other healthcare professionals to ensure seamless patient care
    • Participate in team meetings and contribute to the development of new ideas and initiatives
Requirements
  • Education
    • High school diploma or equivalent required
  • Experience
    • Previous sales or customer service experience preferred
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize multiple tasks
    • Basic computer skills and knowledge of point-of-sale software
What We Offer
  • Competitive Compensation
    • $14 - $16 per hour plus commission
  • Medical Benefits
    • Comprehensive medical, dental, and vision insurance
  • Opportunities for Advancement
    • Training and development opportunities to help you grow in your career
About The Joint Chiropractic

The Joint Chiropractic is a leading provider of chiropractic care, with a mission to make quality care convenient and affordable for millions of patients. We are committed to delivering exceptional patient experiences and building strong relationships with our members and patients.



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