Equipment Configuration Specialist
1 week ago
The Configuration Technician plays a crucial role in the pre-configuration of equipment before it is dispatched to clients. This process must be executed with precision and consistency, adhering to established guidelines. Validation of the equipment's functionality is essential to ensure it operates correctly prior to delivery.
Key Responsibilities of the Configuration Technician:
- Adhere to detailed written instructions to effectively provision and set up IT devices, preparing them for deployment according to client specifications.
- Perform basic kitting of equipment tailored to customer needs.
- Handle the unboxing, re-boxing, and processing of equipment for shipment.
- Conduct cleaning, testing, and inspection of IT devices.
- Report any technical or other issues to the immediate supervisor.
- Engage in internal departmental and project meetings.
- Provide recommendations for enhancing processes and operational efficiencies.
Qualifications for the Configuration Technician:
- High School Diploma or GED, with at least 1 year of relevant experience or training directly related to the specified duties.
- Possession of a valid Driver's License (with fewer than 6 points to meet insurance criteria).
- Technical certifications are advantageous but not mandatory.
- Capability to lift up to 60 lbs., with activities involving carrying, standing, bending, and transporting IT equipment for 50% of the time.
- Occasional use of basic tools, cleaning agents, and the disassembly and reassembly of IT components.
- Strong interpersonal, organizational, and communication skills.
- Ability to work autonomously while maintaining positive relationships with colleagues, management, and clients.
- Proven ability to manage multiple low-complexity priorities.
- Attention to detail and a robust work ethic are essential.
- Willingness to learn various IT disciplines at a foundational level.
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