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Dental Office Coordinator

2 months ago

Milford, Massachusetts, United States Edward M. Kennedy Community Health Center, Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Dental Office Coordinator to join our team at Edward M. Kennedy Community Health Center, Inc. in Milford, MA.

Key Responsibilities
  • Manage patient registration, including verifying insurance information and completing necessary documents.
  • Coordinate schedules, including confirming appointment slots and tracking no-shows.
  • Process patient visits, including verifying patient identity and completing medical history and consent forms.
  • Collect co-payments and process receipts.
  • Manage encounter forms and report on encounter control sheets.
  • Track lab cases and schedule appointments.
  • Monitor and direct patients from the waiting list to active patient status.
Requirements
  • Bilingual in English/Spanish or English/Portuguese.
  • Strong computer skills, including typing and data entry.
  • 1-2 years of work experience in a customer service role.
  • Associates degree or certification in a healthcare-related field.
Preferred Qualifications
  • Experience with health insurance entitlement programs and benefits.
  • Knowledge of medical office administration and billing/coding.
Benefits
  • Competitive salary and comprehensive benefits package.
  • Health benefits start on first day of employment.
  • 403b Retirement Plan.
  • Flexible Spending Accounts.
  • Employee Assistance Program.