Medical Provider Assistant

5 days ago


Suwanee, Georgia, United States Options Medical Weight Loss Full time
Job Description

**About Us**

Options Medical Weight Loss is a leading medical weight loss clinic, providing personalized and medically supervised weight loss programs to individuals across the country. With a team of dedicated professionals, we strive to deliver exceptional patient care and support.

**Job Summary**

The Medical Provider Assistant (MPA) plays a crucial role in our clinic, ensuring a positive experience for patients by providing exceptional care and support. As a key member of our team, the MPA is responsible for performing various tasks, including phlebotomy, administering injections, and educating patients on self-administration.

**Responsibilities**

  • Perform phlebotomy on all patients
  • Administer intramuscular injections and subcutaneous injections
  • Educate patients on how to self-administer injections
  • Constitute medications and prepare them for patient pick up
  • Triage patients
  • Enter all patient metrics into exam forms
  • Scan and maintain patient paperwork
  • Track inventory of supplies
  • Memorize all phone scripts
  • Answer all incoming calls
  • Schedule and/or reschedule appointments
  • Make outbound calls to patients requesting a consultation, seeking to reschedule, or wanting to book an appointment
  • Confirm appointments via phone call, email, and/or text message
  • Greet, check in, and check out all patients
  • Ring up retail purchases
  • Understand and utilize Options software systems
  • Maintain a general understanding of all Options programs
  • Complete patient InBody scans
  • Manage patient flow to minimize wait time
  • Closes and reconciles the point-of-sale system
  • Ensure organization and cleanliness of waiting area, front desk, restroom, and all other clinic common areas
  • Perform other related duties to benefit the mission of the organization

**Competencies**

  • High energy and enthusiasm for helping people
  • Excellent Phone Skills
  • Intermediate computer skills
  • Experience with EMR and phone systems
  • Ability to multi-task, adapt and change focus frequently, and work in a fast-paced environment
  • Must be adept at performing phlebotomy without supervision
  • Understands and complies with all HIPAA and OSHA standards

**Requirements**

  • High School Diploma required
  • Medical Assistant or Phlebotomy Certification required
  • One year of experience in a receptionist, front desk, or customer service role
  • One year of medical assisting or phlebotomy experience required

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