Customer Experience Director

Job OverviewWe are seeking an experienced Customer Experience Director to lead our front-end operations and deliver exceptional customer service in our retail stores. As a key member of our leadership team, you will be responsible for managing store recovery standards, leading omnichannel processes, and maintaining the highest level of customer...

Job Title: Customer Experience Director - Global Complaints ResolutionLocation: Austin, Texas (hybrid position)

Job DescriptionAs an Operational Partnership Specialist, you will be responsible for owning and nurturing operational relationships with partners and unblocking growth opportunities. This includes managing stakeholders, conducting business meetings, and providing solutions to partners looking to improve the operational state.You will also own operational...

Job Description:Serenity Healthcare seeks dedicated leaders who have honed their leadership skills in high-end restaurant management, hospitality, or other customer service-intensive environments. As Director of Patient Experience, you will take ownership of team, office, and client outcomes and develop expertise needed to independently manage a medical...

A strategic opportunity has arisen at the Center for Watershed Protection to lead our customer account management efforts. As a seasoned executive, you will oversee the development and implementation of our customer experience strategy, ensuring that our customers receive timely and accurate billing information. With your expertise in utility customer...

Austin, USA-based opportunity to excel in the role of Vice President, Customer Account Management at a leading organization. About Austin Energy:We are seeking an exceptional leader to oversee customer account management strategies and drive a positive experience for our customers. This position reports directly to the Deputy General Manager and Chief...

Job Title: Customer Service DirectorAbout the Role:We are seeking an experienced Customer Service Director to lead our front office team at Soho House & Co. The successful candidate will be responsible for creating a welcoming atmosphere through exceptional customer service and efficient operations.Key Responsibilities:Oversee rooms and front office...

Job Summary:We are seeking a skilled Customer Experience Representative to join our team at Planet Fitness Inc. in Austin, TX. About Us:As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, we are committed to providing an affordable, high-quality fitness experience that enhances people's lives. Our...

Job Title: Customer Experience AmbassadorAbout UsRonald McDonald House Charities of Central Texas (RMHC-CTX) is a leading organization dedicated to supporting children and families in need. Our mission is to create, find, and support programs that improve the health and well-being of these individuals.Job SummaryWe are seeking a highly skilled Customer...

Job Title: Director of Guest ExperienceAbout the RoleWe are seeking a highly motivated and results-driven Director of Guest Experience to join our team at Massage Heights - Austin. As a key member of our management team, you will be responsible for creating an environment that is passionate about providing awesome guest service and building guest loyalty by...

Career OpportunityConnectTel, Inc. is looking for a Customer Engagement Director to lead our Technical Engagement efforts. As a Technical Engagement Manager, you will play a critical role in bridging the gap between customers and technical teams. Your expertise will be essential in shaping product goals, features, and deliverables that meet customer...

Job SummaryWe are seeking a highly experienced Enterprise Customer Success Director to lead our customer success team. This role will drive customer outcomes, define and optimize the customer lifecycle, and manage organizational success activities.The ideal candidate will have a proven track record of scaling customer success teams in fast-paced SaaS...

Job DescriptionMVP Group Inc, a leading SaaS measurement platform, seeks an experienced Senior Account Strategist to manage and grow our portfolio of key accounts. As a vital member of our Customer Success team, you will ensure high customer satisfaction, drive business growth, and embody the 'one team' philosophy.About UsWe are headquartered in the heart of...

Job SummaryWe are seeking an experienced Customer Service Operations Director to lead our team at Austin Energy. This is a key leadership role that requires strong management and analytical skills.The successful candidate will have a proven track record of delivering exceptional customer service and driving business growth through process improvements.

Job ResponsibilitiesSerenity Healthcare is seeking a Patient Experience Director to join our team and help us provide exceptional patient experiences and outcomes. As a Branch Manager, your primary responsibility will be to own the metrics that allow patients to take back their lives.You will lead a team to provide exceptional patient experience and...

Are you a seasoned professional looking for a challenging role that offers significant growth opportunities? Look no further than Simplex's DIRECTOR OF FIELD OPERATIONS position!In this role, you will oversee the management of customer deployments, working closely with doctors and other stakeholders across the US. With a competitive salary range of...

Job OverviewWe are seeking a highly skilled Customer Care Program Director to join our team at the City of Austin. This role will play a crucial part in facilitating long and short-range planning activities for the customer assistance program.About the RoleThe successful candidate will have experience in project management and process improvement, with a...

Job DescriptionThe City of Austin is seeking a highly skilled Customer Assistance Program Director to join our team. In this key role, you will be responsible for directing the customer assistance program, ensuring that customers receive high-quality service and support.Salary: The estimated salary for this position is $90,000 to $115,000 per annum,...

Unleash Your Potential as a Game Production Director at SciPlayWe're seeking an exceptional Game Production Director to drive the success of our industry-leading Goldfish Casino game. As a key member of our team, you'll be responsible for overseeing the entire production pipeline, from concept to launch, and beyond.About the RoleIn this pivotal position,...

Job SummaryVintage Wine Storage is seeking a Customer Experience Lead to drive customer satisfaction and loyalty. The successful candidate will have experience in customer service, invoicing, and multitasking.Key Responsibilities:Cordinate customer interactions, including move-ins, complaints, and work ordersDevelop and implement strategies to enhance the...