Director of Patient Experience

5 days ago


Austin, Texas, United States Serenity Healthcare Full time
Job Description:
Serenity Healthcare seeks dedicated leaders who have honed their leadership skills in high-end restaurant management, hospitality, or other customer service-intensive environments. As Director of Patient Experience, you will take ownership of team, office, and client outcomes and develop expertise needed to independently manage a medical technology office.

Responsibilities:
  • Lead your team to deliver exceptional customer experiences
  • Interview and onboard new staff members
  • Mentor and develop employees to ensure successful onboarding

Salary Range: $85,000 - $115,000 per year

Qualifications:
  • High School Diploma/GED required
  • 1-3 years of management or leadership experience in a fast-paced, customer-oriented environment
  • Excellent verbal and written communication skills

Benefits:
  • 90% healthcare premium coverage for you and your dependents (Medical, Dental, Vision)
  • 20 days paid time off annually (10 PTO days and 10 Holidays)
  • Rapid advancement opportunities with accelerated career growth


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