Customer Experience Director

Job OverviewWe are seeking an experienced Customer Experience Director to lead our front-end operations and deliver exceptional customer service in our retail stores. As a key member of our leadership team, you will be responsible for managing store recovery standards, leading omnichannel processes, and maintaining the highest level of customer...

Simplify your career by joining Simplex as our Director of Customer Operations. In this pivotal role, you will be instrumental in shaping our customer experience strategy, driving growth, and fostering long-term relationships with our clients. Your expertise in operations and project management will enable us to deliver world-class services, exceeding client...

About the RoleAustin Energy is committed to delivering exceptional customer experiences through innovative solutions and best practices. As the Customer Care Services Director, you will play a critical role in leading our customer care services team and driving business results.In this role, you will be responsible for providing strategic management...

Job Title: Customer Experience Director - Global Complaints ResolutionLocation: Austin, Texas (hybrid position)

Company OverviewRoller is a leading global software-as-a-service company that empowers businesses in the leisure and attractions industry to operate efficiently and deliver exceptional guest experiences. With a presence in over 30 countries, our comprehensive venue management features help customers offer unparalleled experiences.Key ResponsibilitiesLead the...

Cirrus Logic is a renowned company in the mixed-signal processing industry, committed to delivering innovative solutions to top consumer brands. We're seeking a skilled Customer Program Manager to oversee PC customer designs and partnership programs with SoC providers.Key Responsibilities:Strategic Planning: Develop a robust process to track customer and...

ResponsibilitiesDrive sales success by leading by example, analyzing business results, and strategizing improvementsRecruit, train, mentor, and motivate your team to excel in customer experience, sales success, visual merchandising, and operational excellenceManage daily store opening, closing, and operating duties, including staff scheduling and inventory...

Job Description:The Automotive Service Manager will be responsible for leading the Auto Care Center and service area teams to deliver exceptional customer experiences and drive business results. This role requires strong leadership skills, excellent communication and interpersonal skills, and the ability to analyze data and make informed decisions. The...

Job Title: Customer Service DirectorAbout the Role:We are seeking an experienced Customer Service Director to lead our front office team at Soho House & Co. The successful candidate will be responsible for creating a welcoming atmosphere through exceptional customer service and efficient operations.Key Responsibilities:Oversee rooms and front office...

Salary and BenefitsWe offer a competitive salary of $20.92 per hour, based on industry standards. In addition, we provide opportunities for growth and professional development within our company. Our Team Leaders make a difference in their shop, community, and how they partner with their team and serve their customers.What We OfferCompetitive hourly rate of...

Job Description:Serenity Healthcare seeks dedicated leaders who have honed their leadership skills in high-end restaurant management, hospitality, or other customer service-intensive environments. As Director of Patient Experience, you will take ownership of team, office, and client outcomes and develop expertise needed to independently manage a medical...

Job Title: Director of Guest ExperienceAbout the RoleWe are seeking a highly motivated and results-driven Director of Guest Experience to join our team at Massage Heights - Austin. As a key member of our management team, you will be responsible for creating an environment that is passionate about providing awesome guest service and building guest loyalty by...

Career OpportunityConnectTel, Inc. is looking for a Customer Engagement Director to lead our Technical Engagement efforts. As a Technical Engagement Manager, you will play a critical role in bridging the gap between customers and technical teams. Your expertise will be essential in shaping product goals, features, and deliverables that meet customer...

Job SummaryWe are seeking a highly experienced Enterprise Customer Success Director to lead our customer success team. This role will drive customer outcomes, define and optimize the customer lifecycle, and manage organizational success activities.The ideal candidate will have a proven track record of scaling customer success teams in fast-paced SaaS...

Job SummaryWe are seeking an experienced Customer Service Operations Director to lead our team at Austin Energy. This is a key leadership role that requires strong management and analytical skills.The successful candidate will have a proven track record of delivering exceptional customer service and driving business growth through process improvements.

Job DescriptionMVP Group Inc, a leading SaaS measurement platform, seeks an experienced Senior Account Strategist to manage and grow our portfolio of key accounts. As a vital member of our Customer Success team, you will ensure high customer satisfaction, drive business growth, and embody the 'one team' philosophy.About UsWe are headquartered in the heart of...

Job Title: Director of Customer Account ManagementAustin Energys revenue cycle operations require a strategic leader to oversee customer account management and drive improvements in service quality, delivery, and customer satisfaction.This role involves developing and implementing strategies to maximize revenue cycle operations, improving efficiencies, and...

Why Work for Us?We welcome talented individuals as you are and offer opportunities to grow and learn every day. With our commitment to diversity, inclusivity, and social responsibility, we aim to create a workplace where everyone feels valued and empowered.

Are you a seasoned professional looking for a challenging role that offers significant growth opportunities? Look no further than Simplex's DIRECTOR OF FIELD OPERATIONS position!In this role, you will oversee the management of customer deployments, working closely with doctors and other stakeholders across the US. With a competitive salary range of...

Job OverviewWe are seeking a highly skilled Customer Care Program Director to join our team at the City of Austin. This role will play a crucial part in facilitating long and short-range planning activities for the customer assistance program.About the RoleThe successful candidate will have experience in project management and process improvement, with a...