Customer Service Director

Job SummaryWe are seeking an experienced Customer Service Operations Director to lead our team at Austin Energy. This is a key leadership role that requires strong management and analytical skills.The successful candidate will have a proven track record of delivering exceptional customer service and driving business growth through process improvements.

Job DescriptionThe Customer Service Director is responsible for overseeing the Concierge team and planning and directing Front Desk/Concierge operations, resident, and guest services. This includes all related management functions with the end result being a consistently positive resident or guest experience.Assist residents in establishing accounts and...

Job OverviewAustin Energy is seeking a highly experienced professional to lead our customer care services team. As the Customer Care Services Director, you will be responsible for providing strategic management oversight, leadership, and accountability for customer-facing departments.This role requires a strong background in customer service, contact center...

OverviewThe Teacher Retirement System of Texas (TRS) is a leading provider of retirement benefits to public education employees in Texas. We are seeking an experienced Customer Service Director to lead our Contact Center team and provide exceptional service to our members.

Job OverviewWe are seeking an experienced Customer Experience Director to lead our front-end operations and deliver exceptional customer service in our retail stores. As a key member of our leadership team, you will be responsible for managing store recovery standards, leading omnichannel processes, and maintaining the highest level of customer...

About the RoleAs an Assistant Director at Compass Group, North America, you will play a critical role in directing and overseeing the operational needs of the Housekeeping Department. You will assist the Director of Environmental Services in coordinating tasks, serving as a liaison between administration and departments, and providing exceptional customer...

Front Office Team LeadAbout Soho House & Co.Soho House & Co. is a dynamic hospitality company that offers an unparalleled level of service and experience to our guests. We are seeking an experienced Front Office Team Lead to join our team in London, UK.Salary: £50,000 - £60,000 per annumJob Description:The Front Office Team Lead will be responsible for...

Westdale Asset Management is seeking a highly skilled Property Service Director to lead our maintenance operations team. The ideal candidate will have experience in property maintenance, leadership, and customer service. Responsibilities include accountability for all maintenance operations on the property, diagnosing and repairing basic and complex...

Key ResponsibilitiesThe Director of Administrative Services will play a critical role in supporting the day-to-day operations of Huston-Tillotson University. This includes managing administrative staff, coordinating events, and providing general administrative support to the president and other senior leaders. We are seeking a highly organized and...

At Sodexo, we are committed to creating a better everyday for everyone. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.Job Description:Drive client and patient satisfaction scores by providing exceptional client service mentality and...

About Our TeamAt Home 2 Suites, we are committed to creating a positive and inclusive work environment where associates can thrive. We believe in investing in our people and providing opportunities for professional growth and development.Job ResponsibilitiesThe Hotel Front Desk Manager will be responsible for:Leading the front desk team and ensuring high...

About the RoleWe are seeking an experienced District Manager to join our team. As a key member of our operations team, you will be responsible for multiple College and University dining accounts. You will manage and lead a team of Resident District Managers and Directors of Dining Services.You will be responsible for managing client relations, ensuring that...

Job DescriptionMVP Group Inc, a leading SaaS measurement platform, seeks an experienced Senior Account Strategist to manage and grow our portfolio of key accounts. As a vital member of our Customer Success team, you will ensure high customer satisfaction, drive business growth, and embody the 'one team' philosophy.About UsWe are headquartered in the heart of...

Simplify your career by joining Simplex as our Director of Customer Operations. In this pivotal role, you will be instrumental in shaping our customer experience strategy, driving growth, and fostering long-term relationships with our clients. Your expertise in operations and project management will enable us to deliver world-class services, exceeding client...

About the RoleAustin Energy is committed to delivering exceptional customer experiences through innovative solutions and best practices. As the Customer Care Services Director, you will play a critical role in leading our customer care services team and driving business results.In this role, you will be responsible for providing strategic management...

Job OverviewWe are seeking a highly skilled Customer Care Program Director to join our team at the City of Austin. This role will play a crucial part in facilitating long and short-range planning activities for the customer assistance program.About the RoleThe successful candidate will have experience in project management and process improvement, with a...

Job Title: Director of Customer Account ManagementAustin Energys revenue cycle operations require a strategic leader to oversee customer account management and drive improvements in service quality, delivery, and customer satisfaction.This role involves developing and implementing strategies to maximize revenue cycle operations, improving efficiencies, and...

Job SummaryWe are seeking a highly experienced Enterprise Customer Success Director to lead our customer success team. This role will drive customer outcomes, define and optimize the customer lifecycle, and manage organizational success activities.The ideal candidate will have a proven track record of scaling customer success teams in fast-paced SaaS...

Career OpportunityConnectTel, Inc. is looking for a Customer Engagement Director to lead our Technical Engagement efforts. As a Technical Engagement Manager, you will play a critical role in bridging the gap between customers and technical teams. Your expertise will be essential in shaping product goals, features, and deliverables that meet customer...

About the RoleWe are searching for an experienced Facilities Services Director to join our team at Continental Properties inc. This position involves managing facility operations, ensuring property standards, and promoting a collaborative work environment.Key Responsibilities:Facility Operations: Maintain facility operations, create new efficiencies, and...