Account Management Representative
2 weeks ago
Position at Swift Transportation
Shift Options:
4 days on/4 days off 5AM-5PM
Compensation: $20-$23/hourly
What we provide:
- Competitive starting salary based on experience and location.
- Potential bonus opportunities linked to company performance.
- Chance to engage in community service initiatives.
- Comprehensive Benefits Package including:
- 401(K)
- Medical, Dental, Vision, Disability, Supplemental and Life Insurance
- Paid Time Off
- Employee Stock Purchase Plan
- Prior experience in customer service or a related field within the transportation sector is preferred.
- Associate's degree or a combination of education and experience is required.
- Exceptional telephone communication skills are essential.
- Strong time management abilities are necessary.
- Able to thrive in a dynamic team-oriented environment.
The Customer Account Representative will fulfill customer expectations by delivering exceptional service through effective communication with both internal and external stakeholders while enhancing company profitability. Employees may be assigned to different shifts based on organizational and customer requirements.
- Proactively identify and resolve issues related to loads to ensure customer satisfaction.
- Build and nurture customer relationships while assisting in managing freight capacity.
- Accurately receive and enter detailed customer load information via telephone, fax, or electronic methods.
- Ensure all load information is correctly input into the system and that customer data is current and accurate.
- Monitor and track loads, providing necessary updates to customers regarding late pickups and deliveries.
Advance Your Career
At Swift, our greatest asset is OUR PEOPLE. We aim to excel and deliver our best every day. We are committed to fostering a culture of safety, integrity, and mutual respect. We are a family where every voice matters and contributes to our collective success and the success of our drivers. Your insights and expertise are valued at Swift Transportation. We recognize you as the subject matter expert, and we trust you to develop and implement ideas that serve the best interests of the company.
Join a leading organization. Be part of the #1 full truckload carrier in the nation. Be part of Swift Transportation.
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
KT123
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