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Insurance Account Manager

2 months ago

Phoenix, Arizona, United States Ryan Specialty Full time
Job Summary

The Insurance Account Manager will assist the Broker team in executing trades, managing accounts, and navigating regulatory compliance. This role will collaborate with internal teams, stay informed on market trends, and offer strategic insights about clients.

Key Responsibilities
  • Prepare accounts for new business and the renewal process as directed by the broker.
  • Initiate renewal reviews to deliver optimal client coverage and suggest steps for client retention.
  • Support the broker in creating market submissions and quote cover letters for agents and review received documents to ensure accuracy.
  • Build relationships with brokers and demonstrate understanding of brokerage operations to proactively support business needs.
  • Collaborate with the broker to drive renewals and solicit new business through client referrals.
  • Prepare new business strategies in collaboration with brokers, including proposals and presentations for new client opportunities.
  • Evaluate and mitigate risks associated with accounts and ensure adherence to industry regulations and internal policies.
  • Ensure accuracy of new and existing data in internal systems, create accurate documentation, and perform functions as defined by the guidelines while meeting quality and service standards.
  • Generate reports on performance and other defined metrics by leveraging data and insights to inform the broker on portfolio trends and deliver value that may enhance the book of business.
  • Collaborate with internal teams to ensure contractual obligations are met. Resolve invoicing issues with stakeholders in Premium Accounting and communicate on notices of cancellation.
Requirements
  • Minimum of 1 year of experience in the Insurance industry with a Bachelor's degree.
  • Bachelor's degree required; Business Administration, Sales, and Risk Management preferred. Any other related discipline or commensurate work experience considered.
  • Prescribed: Minimum requirements for state P&C and/or surplus line licenses.
  • Preferred: Certified Insurance Service Representative (CISR), Commercial Insurance License (CIL)