Events and Membership Manager

1 week ago

Washington, Washington, D.C., United States Council of Graduate Schools Full time

Position Overview

The Council of Graduate Schools is seeking a dedicated professional to oversee the management of membership services and event operations. This role is pivotal in ensuring smooth registration processes and exceptional attendee experiences during key events.

Key Responsibilities

  • Oversee the registration procedures for major events, ensuring all systems are functioning effectively and addressing any issues that arise.
  • Manage the online registration platform, ensuring it meets the needs of all stakeholders.
  • Design and produce identification badges for event participants.
  • Facilitate on-site registration during events, providing outstanding customer service and support to attendees.
  • Develop and maintain event webpages, ensuring all content is current and accessible.
  • Perform additional tasks as required to support the team and organizational goals.

Essential Competencies

  • Communication: Demonstrates effective communication skills across various formats, including written, verbal, and interpersonal interactions.
  • Quality Focus: Maintains high standards of accuracy and detail, consistently seeking improvements and addressing quality issues proactively.
  • Team Collaboration: Actively contributes to team objectives, valuing diverse perspectives and fostering a supportive team environment.
  • Reliability: Commits to responsibilities, works autonomously, and adapts to changing circumstances while maintaining focus and meeting deadlines.

Qualifications

  • Preferred Bachelor's degree or equivalent professional experience.
  • A minimum of three years of relevant experience.
  • Experience in the nonprofit sector is advantageous.
  • Ability to collaborate effectively with diverse groups.
  • Proficient in Microsoft Office Suite, especially Word and Excel.
  • Strong interpersonal skills with a commitment to providing excellent customer service.
  • Capable of managing multiple priorities in a dynamic environment.

Position Attributes

  • Role Type: Individual Contributor
  • Employment Status: Regular, Full-time, Exempt
  • Department: Membership and Events
  • Supervisor: AVP, Membership and Alliances
  • Work Environment: Office-based with hybrid remote options.
  • Physical Requirements: Ability to work in an office setting, including prolonged periods of sitting and the capacity to lift up to 10 pounds.
  • Travel Requirements: Minimal travel expected.

Benefits

The Council of Graduate Schools offers a comprehensive benefits package, including health insurance, retirement plans, and professional development opportunities. Employees are expected to work in the office on designated days with flexibility for remote work on others.

Equal Opportunity Employer

The Council of Graduate Schools is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, disability, age, or any other characteristic protected by law.

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