Lead Barista and Coffeehouse Manager

1 week ago


Collierville, Tennessee, United States Hawkan Corporation Full time
Job Overview

Hawkan Corporation is seeking a dedicated individual to join our team as a Lead Barista and Coffeehouse Manager. This role is essential for maintaining the high standards of service and quality that our customers expect. You will receive comprehensive training from the current management team, ensuring you are well-prepared to handle the dynamic environment of our coffeehouse.

Key Responsibilities:

  • Foster a welcoming atmosphere for all customers
  • Craft and serve a variety of coffee and tea beverages
  • Advise customers on our menu offerings to enhance their experience
  • Maintain cleanliness and organization of the coffeehouse
  • Adhere to food safety regulations consistently
  • Handle cash transactions and accurately process customer orders
  • Manage curbside service using point-of-sale systems
  • Address and resolve customer inquiries and complaints promptly
  • Prepare food items as needed
  • Train new staff to uphold our service standards

Working Hours:

The Lead Barista and Manager position requires flexibility in scheduling, with shifts primarily during early mornings to mid-afternoon. Occasionally, additional hours may be necessary during peak times.

Work Environment:

This role involves extended periods of standing and the ability to move quickly in a busy setting. You will work closely with other team members in a compact area, and you should be comfortable with varying temperatures due to equipment operation.

Compensation:

Compensation for this position will be competitive and based on your experience. As a Lead Barista or Manager, you will also benefit from employee discounts and a share of daily tips.

Employee Benefits:

Hawkan Corporation offers a range of perks for our employees, including:

  • Discounts on in-store purchases
  • Access to fitness studio discounts

Qualifications:

To be successful in this role, candidates should possess the following skills and experience:

  • Leadership qualities with a collaborative approach
  • Ability to thrive under pressure
  • Excellent communication skills
  • Punctuality and reliability
  • Strong organizational skills
  • Attention to detail
  • Capability to manage multiple tasks simultaneously
  • Prior customer service experience
  • Experience in food service is preferred

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