Reception Operations Specialist

2 weeks ago


Williamsburg, Virginia, United States Hotel Resource Full time

Position Overview:

We are looking for a dedicated Front Desk Receptionist to join our team at Hotel Resource. This role is essential in providing exceptional customer service and ensuring a welcoming atmosphere for our guests.

Company: Hotel Resource

Location: United States

Category: Administrative Support, Hospitality

Qualifications:

  • High school diploma is required; an associate degree is preferred.
  • A minimum of 1 year of experience in a front desk role, ideally within a hotel or resort setting.
  • Proficient in phone etiquette and customer interaction.
  • Strong data entry skills with familiarity in Microsoft Word and Excel.
  • Possess an outgoing and friendly demeanor.
  • Must successfully pass a background check.

Employment Type: Full-Time

Responsibilities:

  • Greet and assist guests upon arrival and departure.
  • Manage incoming calls and direct them to the appropriate personnel.
  • Perform various clerical tasks to support front office operations.

What We Offer:

  • Consistent work schedule with opportunities for overtime.
  • Weekly pay structure.
  • Comprehensive benefits package.
  • Commitment to safety and employee well-being.

About Us:

Hotel Resource has established itself as a leader in the hospitality industry, known for its excellent working environment and employee satisfaction. We encourage candidates from diverse backgrounds, including veterans and individuals with disabilities, to apply.

If you are passionate about providing outstanding service and enjoy working in a dynamic environment, we invite you to consider this opportunity.



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