Front Desk Representative

7 days ago


Indianapolis, Indiana, United States Holistic Integration Full time
Job Overview

At Holistic Integration, we are seeking a highly skilled and compassionate Front Desk Representative to join our team. This is an exciting opportunity to work in a dynamic environment where you can make a real difference in the lives of our patients.

Estimated Salary: $45,000 - $60,000 per year

Key Responsibilities
  • Patient Greeting and Support: Provide a warm welcome to patients and ensure their comfort throughout their visit.
  • Communication with Providers: Effectively relay patient needs and treatment steps to our medical team.
  • Scheduling Management: Schedule follow-up appointments and additional treatments with precision and efficiency.
  • Service Coordination: Collaborate with our medical team to communicate and arrange add-on services tailored to patient needs.
  • Patient Interaction: Handle incoming calls and respond to patient inquiries with professionalism and empathy.
  • EHR System Management: Utilize our Electronic Health Record system to manage patient data, appointments, and billing accurately.
  • Checkout Process: Assist patients during checkout, ensuring they understand follow-up instructions and are scheduled for the next steps in their care.
  • Administrative Support: Perform general administrative duties and contribute to a welcoming, patient-centered environment.

Required Skills and Qualifications

  • Education: High school diploma or equivalent required; additional certifications in healthcare or administration are a plus.
  • Experience: Previous experience in a medical or healthcare setting preferred.
  • Skills:
    • Strong communication skills with a patient-focused approach.
    • Ability to multitask and stay organized in a dynamic environment.
    • Familiarity with EHR systems or the ability to learn quickly.
  • Attributes: Compassionate, proactive, and detail-oriented with a commitment to excellent patient care.

About Us

Holistic Integration is deeply rooted in providing exceptional service and expertise to each and every patient. Our focus on Structure/Function Health Care allows us to restore homeostasis to our patients, and we achieve this by offering a wide range of services that accommodate patients of all ages and ailments. We rely heavily on diagnostics to get to the root of the patient's issue, and our ultimate goal is to educate our patients about their health so they can take control of it.



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