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Customer Service Representative

2 months ago

Indianapolis, Indiana, United States Dairy Queen Full time

Hungry For A Great Career?

Dairy Queen is more than just a place to eat – it's a place to have fun, spend time with friends and experience great food.

To our team members, Dairy Queen is a family.

Cashiers are the first point of contact for our guests and are directly responsible for delivering a great experience. You will take and enter orders, handle payments, keep the dining room and other guest areas clean, and provide excellent service by following standard operating procedures with a sense of urgency.

Key Responsibilities:

The individual in this position is expected to engage in the following work-related activities and complete all training requirements:

  • Dairy Queen Front of House Development Plan
  • Provide friendly and enthusiastic service to all guests
    • Promptly greet guests as they enter and thank them as they leave
  • Maintain awareness of current promotions
    • Explain menu items, answer questions, and suggest additional items
  • Represent the Dairy Queen brand with enthusiasm
  • Accurately complete guest transactions
    • Enter orders accurately into the point of sale system
  • Maintain a clean, safe, and welcoming environment
    • Clean and maintain guest areas, including dining room, counters, bathrooms, and building exterior
  • Accurately complete, package, and present guest orders

Benefits:

  • Team member recognition program
  • Team member referral bonus
  • Flexible work hours

We're looking for smiling faces to help us serve the Southern Illinois area with excellence.