Hotel Front Desk Receptionist
4 months ago
Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today
Responsibilities
•Connect with the housekeeping department to ensure guest accommodations are ready
•Field customer complaints when necessary
•Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
•Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
•Perform regular bookkeeping duties: make sure hotel guest information is current and correct
Qualifications
•High school graduate, GED recipient, or equivalent
•Displays impeccable interpersonal, time management, organizational skills, and customer service skills
•Has experience answering telephone calls and troubleshooting stressful situations
•Has previous experience or working knowledge of Microsoft Office and reservation management systems
•At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
-
Hotel Receptionist
2 weeks ago
Indianapolis, Indiana, United States Quality Inn South Full timeJob Title: Hotel ReceptionistJob Summary:We are seeking a highly skilled and customer-focused Hotel Receptionist to join our team at Quality Inn South. As a Hotel Receptionist, you will be responsible for providing exceptional guest service, handling front desk operations, and ensuring a seamless stay for our guests.Key Responsibilities:Check-in and...
-
Front Desk Manager
5 months ago
Indianapolis, United States Delta Hotel Indianapolis Full timeJob Summary: The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workday as is...
-
Front Desk Representative
3 weeks ago
Indianapolis, Indiana, United States Hilton Garden Inn Airport Indianapolis, IN Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hilton Garden Inn Airport Indianapolis, IN. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Manage all aspects of hotel guest...
-
Front Desk Representative
1 month ago
Indianapolis, Indiana, United States Hilton Garden Inn Airport Indianapolis, IN Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hilton Garden Inn Airport Indianapolis, IN. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing hotel reservations, and ensuring a seamless check-in and check-out experience for our guests.About UsHilton Garden Inn...
-
Front Desk Assistant Manager OEM
1 month ago
Indianapolis, United States Delta Hotel Indianapolis Full timeJob Summary: The Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Management-level associates are expected to...
-
Front Desk Agent
1 month ago
Indianapolis, United States Delta Hotel Indianapolis Full timeResumen del trabajo Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive...
-
Front Desk Agent
4 weeks ago
Indianapolis, United States Delta Hotel Indianapolis Full timeJob Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and...
-
Front Desk Supervisor
2 weeks ago
Indianapolis, Indiana, United States My Place Hotels Full timeFront Desk Supervisor Job DescriptionMy Place Hotel is seeking an exceptional leader to fill the role of Front Desk Supervisor. This position offers a wide range of responsibilities, including the supervision of full-time and part-time personnel, such as guest service representatives, lead room attendants, housekeepers, and maintenance staff.Key...
-
Front Desk Supervisor
3 weeks ago
Indianapolis, Indiana, United States Aimbridge Hospitality Full timeJob SummaryThe Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.ResponsibilitiesAssist the Front Desk Manager and/or General...
-
Front Desk Agent
5 months ago
Indianapolis, United States Hilton Garden Inn Airport Indianapolis, IN Full timeJob Summary We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest’s accommodation.You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. About UsAs a leader in the hospitality industry, Schahet Hotels has built a reputation based on...
-
Front Desk Supervisor
4 weeks ago
Indianapolis, Indiana, United States Aimbridge Hospitality Full timeJob SummaryThe Front Desk Supervisor is a key member of our hotel team, responsible for providing exceptional guest service and ensuring a smooth operation of the front desk. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.ResponsibilitiesAssist the Front Desk Manager in...
-
Front Desk Supervisor
1 month ago
Indianapolis, United States The Westin Indianapolis Full timeProperty Description: The Westin Indianapolis is a prestigious downtown hotel located in the heart of Indianapolis, Indiana, offering exciting career opportunities for job applicants looking to join the hospitality industry. As part of the Westin brand, known for its focus on well-being and guest satisfaction, employees at The Westin Indianapolis can expect...
-
Front Desk Coordinator
2 weeks ago
Indianapolis, Indiana, United States Camping World Full timeKey Responsibilities:As a Receptionist at Camping World, you will be responsible for coordinating front desk activities, including answering and directing incoming phone calls. You will be the first point of contact for customers, greeting and welcoming them, and setting the tone for a positive customer experience.Additional Duties:Check in VIP appointments...
-
Front Desk Agent
4 weeks ago
Indianapolis, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Delta Hotel Indianapolis [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...
-
Front Desk Representative
3 weeks ago
Indianapolis, Indiana, United States MCR Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at MCR Hotels. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing administrative processes, and ensuring a positive experience for all guests.Key ResponsibilitiesProvide attentive and courteous...
-
Front Desk Representative
1 week ago
Indianapolis, Indiana, United States MCR Hotels Full timeJob Title: Front Desk RepresentativeWe are seeking a highly motivated and detail-oriented Front Desk Representative to join our team at MCR Hotels. As a Front Desk Representative, you will be responsible for providing exceptional customer service to our guests, responding to their inquiries, and resolving any issues that may arise during their stay.Key...
-
Front Desk Coordinator
2 months ago
Indianapolis, Indiana, United States Nephrology Associates of Northern Illinois and Indiana (NANI) Full timeAbout the RoleNephrology Associates of Northern Illinois and Indiana (NANI) is seeking a highly skilled and detail-oriented Front Desk Coordinator to join our team. As a Front Desk Coordinator, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesFront Desk Operations: Greet...
-
Front Desk Representative
4 weeks ago
Indianapolis, Indiana, United States Remington Hotels Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at the Sheraton Indianapolis City Centre Hotel. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and managing front office operations.Key ResponsibilitiesProvide warm and...
-
Front Desk Agent
3 months ago
Indianapolis, United States White Lodging Full timeWho We Are Be the face of the city's best downtown hotels and restaurants. Earn up to $15.50/ hour * as a Front Desk Hotel Agent at the JW Marriott Indianapolis, Marriott Downtown Indianapolis and other award-winning, Marriott-brand hotels. Your main role is to create memorable experiences for every guest - from arrival to check out. Multiple hotels in the...
-
Front Desk Representative
4 weeks ago
Indianapolis, Indiana, United States Remington Hotels Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Remington Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and efficient check-in and check-out process.Key Responsibilities Greet...