Front Desk Supervisor

4 weeks ago


Columbus, Ohio, United States Crescent Services Full time

At Crescent Hotels & Resorts, we are a team of hospitality professionals dedicated to delivering exceptional experiences for our guests.

We believe that our Associates are the shining stars of what we do, and we strive to create an environment that fosters open and honest conversations about race, equity, diversity, and inclusion.

We are committed to creating a great place to work where associates at all levels are respected for their differences, just like the guests and owners we serve.

We are looking for a highly skilled and motivated individual to join our outstanding Front Desk team as a Front Desk Supervisor.

As a Front Desk Supervisor, you will be responsible for building morale with your team and engaging them with service recovery using Hilton's methods to make it right every time.

You will be a liaison between the front desk and other departments, providing outstanding customer service interactions and addressing conflicts when they arise.

We offer a competitive benefits package, including highly competitive wages, an exceptional benefit plan, and flexible scheduling to allow you to focus on what is important to you.

We are an equal opportunity employer and welcome applications from diverse candidates.

Why Crescent? We strive to create a great place to work where associates at all levels are respected for their differences, just like the guests and owners we serve.

We are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion.

By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.


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