Automotive Service Specialist
2 weeks ago
Department: Service
Reports to: Service Manager
Position Overview: The Automotive Service Specialist is responsible for the repair and maintenance of vehicles across various makes and models, adhering to the standards set by the manufacturer and dealership. Our dealership specializes in Chevrolet and Mitsubishi, and we provide the necessary training for certification in these brands.
Key Responsibilities:
- Execute tasks outlined in maintenance and repair orders efficiently and in alignment with dealership and manufacturer standards.
- Diagnose and rectify issues in automotive systems such as engines, transmissions, electrical systems, steering, suspension, brakes, and air conditioning.
- Provide accurate labor and time estimates for additional repairs needed.
- Communicate mechanical diagnoses and required repairs clearly to service advisors and customers in layman's terms.
- Engage in continuous learning through formal training sessions to keep up with evolving automotive technology.
- Conduct inspections and tests on new vehicles, documenting findings for necessary repairs.
- Ability to interpret and understand technical instructions and information.
- Professional appearance and demeanor.
- Strong communication skills.
- Capability to meet production and quality benchmarks set by the company.
- A minimum of 1 year of experience in automotive service.
- Preferred: Automotive Service Excellence (ASE) certifications.
- Must possess a valid driver's license.
- Team-oriented, adaptable, and committed to delivering exceptional customer service.
- Familiarity with shop equipment, including wheel and tire tools, alignment systems, diagnostic tools, and air conditioning equipment.
- We are an equal opportunity employer and do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Compensation: Pay range based on experience and skill level: $18-$35 per flagged hour
Additional Benefits:
- Opportunities for proficiency bonuses.
- Investment in your professional development through ongoing training with ASE and OEM courses.
- Paid vacation, holidays, and training.
- Tool loan program, life and health insurance, and 401k.
We are dedicated to fostering a supportive and transparent work environment for our technicians.
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