Veterinary Client Service Representative

4 weeks ago


New Braunfels, Texas, United States Canyon Vet - New Braunfels Full time
Canyon Vet - New Braunfels

We are seeking a highly skilled and compassionate Veterinary Client Service Representative to join our team at Canyon Vet - New Braunfels. As a key member of our front desk team, you will be the first point of contact for our clients and patients, providing exceptional customer service and ensuring a positive experience for all.

Key Responsibilities:
  • Answer phone calls and greet clients and patients in a professional and friendly manner
  • Schedule appointments and manage the daily schedule
  • Assist with the check-in and check-out process, ensuring accurate and efficient service
  • Collect payments and maintain accurate records
  • Provide exceptional customer service, resolving any issues or concerns in a timely and professional manner
  • Maintain a clean and organized reception area, restocking supplies as needed
  • Perform other administrative tasks as assigned
Requirements:
  • Previous experience in a veterinary or customer service role
  • Exceptional communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic knowledge of Microsoft Office and standard office equipment
  • Problem-solving skills and ability to adapt to changing situations
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A supportive and collaborative work environment
  • Recognition and rewards for outstanding performance


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