Part-Time Member Services Representative
4 weeks ago
Job Title: Part-Time Member Services Representative
Job Summary: We are seeking a Part-Time Member Services Representative to join our team at John Newcombe Country Club. As a Member Services Representative, you will be responsible for providing excellent service to our members and guests, handling customer inquiries, and performing various administrative tasks.
Key Responsibilities:
- Check in members and their guests
- Answer phone calls in a professional manner
- Book court times, training appointments, and group fitness classes
- Maintain positive relations with members and guests
- Be familiar with the roles of all staff members
- Listen to guest inquiries and complaints and deal with them in a responsible and professional manner
- Assist with cleaning and straightening of the pro shop
- Assist with inventory controls and the sale of merchandise
- Promote upcoming events and programs to members and guests
- Prepare and serve food and beverages
- Perform other duties as assigned
Requirements:
- High school diploma or equivalent
- Previous customer service experience
- Previous point of sale experience
- TABC certification or ability to obtain
- Food handlers license
Working Conditions:
- Occasional work in outdoor weather conditions
- Moderate noise level
Benefits:
- Company benefits offered including medical, dental, vision, life insurance, and 401k
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