Part-Time Member Services Representative

4 weeks ago


New Braunfels, Texas, United States Cliff Drysdale Full time

Job Title: Part-Time Member Services Representative

Job Summary: We are seeking a Part-Time Member Services Representative to join our team at John Newcombe Country Club. As a Member Services Representative, you will be responsible for providing excellent service to our members and guests, handling customer inquiries, and performing various administrative tasks.

Key Responsibilities:

  • Check in members and their guests
  • Answer phone calls in a professional manner
  • Book court times, training appointments, and group fitness classes
  • Maintain positive relations with members and guests
  • Be familiar with the roles of all staff members
  • Listen to guest inquiries and complaints and deal with them in a responsible and professional manner
  • Assist with cleaning and straightening of the pro shop
  • Assist with inventory controls and the sale of merchandise
  • Promote upcoming events and programs to members and guests
  • Prepare and serve food and beverages
  • Perform other duties as assigned

Requirements:

  • High school diploma or equivalent
  • Previous customer service experience
  • Previous point of sale experience
  • TABC certification or ability to obtain
  • Food handlers license

Working Conditions:

  • Occasional work in outdoor weather conditions
  • Moderate noise level

Benefits:

  • Company benefits offered including medical, dental, vision, life insurance, and 401k


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