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Ambulatory Service Representative

1 month ago

New Braunfels, Texas, United States Christus Health Full time
Job Summary:

As an Ambulatory Service Representative, you will play a vital role in providing exceptional patient care and administrative support in an ambulatory in/outpatient setting. Your primary responsibility will be to assess patients' needs, provide financial counseling, interpreter services, and social services, and refer them to the appropriate person or area. You will also be responsible for alerting providers to emergent patient care needs.

Key Responsibilities:
  • Assess patients' needs and provide appropriate support
  • Provide financial counseling, interpreter services, and social services
  • Refer patients to the appropriate person or area
  • Alert providers to emergent patient care needs
  • Perform a variety of complex administrative duties
Requirements:
  • High School Diploma or GED
  • Proficient in software and computer systems
  • Knowledgeable of business office terminology and procedures
  • Ability to multitask and work under stressful situations
  • Effective written and verbal communication skills
  • 1+ year of customer service experience required
  • Experience with medical office terminology preferred
About Us:

CHRISTUS Santa Rosa Health System is a faith-based, non-profit health care system that has been serving the community since 1869. We are committed to providing exceptional patient care and are dedicated to the well-being of our patients, employees, and the community we serve.