Bilingual Financial Customer Service Representative

3 weeks ago


New Braunfels, Texas, United States TaskUs Full time
About TaskUs

TaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our mission is to protect and grow our clients' brands by leveraging a cloud-based infrastructure and a team of highly capable humans.

Job Summary

We are seeking a highly skilled Bilingual Financial Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients' customers, resolving issues, and promoting our clients' products and services.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers
  • Upsell and cross-sell products and services to customers
  • Meet or exceed performance metrics and quality standards
Requirements
  • Bachelor's degree in a related field or equivalent experience
  • 2+ years of customer service experience in a financial services industry
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet performance metrics
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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