Customer Service Representative
4 weeks ago
We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for handling inbound calls, providing accurate and timely responses to customer inquiries, and maintaining a strong understanding of health claims, coding, and processing guidelines.
Key Responsibilities:- Handle a high volume of inbound calls with a focus on rapid response and excellent communication skills.
- Maintain accurate and up-to-date records of customer interactions and call information.
- Utilize Microsoft Excel and Word effectively for various tasks, including data analysis and report generation.
- Research and resolve customer inquiries by providing accurate and timely responses.
- Identify and report potential issues based on call trends and data analysis.
- At least 1 year of experience in a call center environment.
- Essential attention to detail for accurate data entry, documentation, and compliance with regulatory standards.
- Strong organizational skills to manage multiple tasks, prioritize effectively, and meet deadlines consistently.
- Adaptability to learn new systems, processes, and industry regulations quickly and effectively.
- Previous experience in the insurance or healthcare industry, particularly in enrollment processes.
- Familiarity with specific software or platforms used in enrollment management.
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Boon-Chapman is an equal opportunity employer committed to diversity and inclusion. We encourage qualified individuals from all backgrounds to apply.
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Customer Service Representative
3 weeks ago
New Braunfels, Texas, United States Circle K Full timeKey Responsibilities:As a Customer Service Representative at Circle K, you will provide exceptional customer service, resolve customer issues, and maintain a clean and safe store environment. You will also be responsible for operating cash registers, fuel consoles, and lottery machines, as well as inspecting store facilities and equipment for proper working...
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Customer Service Representative
4 weeks ago
New Braunfels, Texas, United States Elite Full timeJob Title: Customer Service RepresentativeAbout the Role:We are seeking a dedicated individual to join our team as a Customer Service Representative. As a key member of our Elite organization, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:* Build strong relationships with clients through...
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Customer Service Representative
3 weeks ago
New Braunfels, Texas, United States Hamilton-Ryker Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Hamilton-Ryker. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide product and billing information, tracking numbers,...
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Customer Service Representative
4 weeks ago
New Braunfels, Texas, United States Circle K Full timeAs a Customer Service Representative at Circle K, you will be responsible for providing prompt and courteous customer service, resolving customer issues, and ensuring a positive shopping experience. Key responsibilities include:Ringing up all sales on the cash register properlyPerforming multi-function operations of fuel consoles, lottery machines, and other...
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Customer Service Representative
3 weeks ago
New Braunfels, Texas, United States EZCORP Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, processing sales and loans, and performing opening and closing store duties.Key Responsibilities:Provide excellent customer service by greeting...
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Customer Service Representative
4 weeks ago
New Braunfels, Texas, United States HEB Grocery Stores Full timeAs a Customer Service Representative at HEB Grocery Stores, you will be responsible for providing exceptional customer service by assisting customers with their shopping needs. Your duties will include:Key Responsibilities:Package groceries and assist customers in transporting their merchandise from the store to their vehicleGather baskets and pick up trash...
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Customer Service Representative
4 weeks ago
New Braunfels, Texas, United States TaskUs Full timeJob SummaryWe are seeking a highly skilled and empathetic Customer Service Representative to join our team at TaskUs. As a Critical Safety Agent, you will be the first point of contact for drivers and riders who have lost items or are experiencing a safety issue.Your primary responsibility will be to assist callers with their safety or lost item concerns,...
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Financial Customer Service Representative
3 weeks ago
New Braunfels, Texas, United States TaskUs Full timeAbout TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions for fast-growing technology companies. Our mission is to help our clients represent, protect, and grow their brands by leveraging our cloud-based infrastructure and expertise in digital customer experience.Job Title: Financial Customer...
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Retail Customer Service Representative
4 weeks ago
New Braunfels, Texas, United States EZCORP Full timeAbout EZCORPEZCORP is a leading provider of pawn lending and retail sales services. We are committed to delivering exceptional customer service and creating a positive work environment for our team members.Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team. As a Retail Customer Service...
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Customer Service Representative
4 weeks ago
New Braunfels, Texas, United States Cajun Hawk Veterinary Group PLLC Full timeJob SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Cajun Hawk Veterinary Group PLLC. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients, ensuring a positive and welcoming experience for all who visit our clinic.Key...
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Financial Customer Service Representative
4 weeks ago
New Braunfels, Texas, United States TaskUs Full timeAbout TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our mission is to protect and grow our clients' brands by leveraging a cloud-based infrastructure and a team of highly capable humans.Job SummaryWe are seeking a skilled Financial Customer Service...
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Customer Service Representative
4 weeks ago
New Braunfels, Texas, United States Watershed Car Wash Full timeWatershed Car Wash is a locally owned Texas car wash that has earned the award of "Top 100 Companies to Work For" three years in a row. We believe in building a strong culture and are looking for individuals who have a high capacity for serving others and building great culture. Our goal is to create opportunities for career growth within our company as our...
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Bilingual Customer Service Representative
4 weeks ago
New Braunfels, Texas, United States TaskUs Full timeAbout TaskUs:TaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions. Our mission is to help clients represent, protect, and grow their brands through innovative technology and exceptional customer support.We take pride in our People First culture, which has enabled us to expand our workforce to...
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Customer Service Representative
4 weeks ago
New Braunfels, Texas, United States HEB Grocery Stores Full timeJob Summary:As a Customer Service Representative at HEB Grocery Stores, you will be responsible for providing exceptional customer service to our valued customers. Your primary duties will include packaging groceries, assisting customers with transporting their merchandise, and maintaining a clean and organized store environment.Key Responsibilities:Package...
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Bilingual Customer Service Representative
3 weeks ago
New Braunfels, Texas, United States TaskUs Full timeAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our People First culture has enabled us to expand our workforce to approximately 45,000 employees globally, with a presence in twenty-three locations across twelve countries. We understand that achieving growth for...
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Customer Service Representative
3 weeks ago
New Braunfels, Texas, United States IBEX Full timeAbout IBEXWe are a leading provider of tax preparation software, and we are seeking a highly skilled Customer Service Representative to join our team. As a representative, you will be working directly with customers to provide support and resolve issues related to our software.ResponsibilitiesAs a Customer Service Representative, your day-to-day will...
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New Braunfels, Texas, United States TaskUs Full timeAbout TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our mission is to protect and grow our clients' brands by leveraging a cloud-based infrastructure and a team of highly capable humans.What We OfferWe prioritize our employees' well-being by offering...
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New Braunfels, Texas, United States TaskUs Full timeAbout TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our mission is to protect and grow our clients' brands by leveraging a cloud-based infrastructure and a team of highly capable humans.Job SummaryWe are seeking a highly skilled Bilingual Financial Customer...
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Customer Service Representative
4 weeks ago
New Braunfels, Texas, United States Walgreens Full timeJob Opportunity at WalgreensWe are seeking a skilled Customer Service Associate to join our team at Walgreens. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and recommending products to customers.Key Responsibilities:Deliver a distinctive and delightful customer...
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Customer Service Representative
3 weeks ago
New Braunfels, Texas, United States La Lomita Full timeJob SummaryLa Lomita, Inc. is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and operating the cash register.Key ResponsibilitiesCustomer...