Veterinary Client Service Representative
4 weeks ago
Client Service Representative Job Description
Canyon Vet - New Braunfels is seeking a full-time Client Service Representative to join their team. As the first and last point of contact for clients, this role presents the professional image of the practice to callers and visitors.
The ideal candidate will have veterinary medical experience, exceptional customer service and communication skills, and be self-motivated and able to work independently. They will also be a great team player, with experience in answering multi-phone lines and basic knowledge of Microsoft Office.
Key Responsibilities:
- Answer phones and greet clients and patients
- Schedule appointments
- Assist with the check-in and check-out process
- Accurately enter client information, collect payments, and print receipts
- Update patient accounts when necessary
- Maintain an individual cash box and balance it at the end of each shift
- Provide exceptional customer service in a positive manner
- Maintain the reception area organized and clean
- Stock pet food, retail, and office supplies
- Complete tasks as assigned
Benefits:
- Health, vision, and dental insurance
- 401k
- Pet care benefits
- Paid parental leave and purr-ental leave
- Development and growth opportunities
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