Front Desk Representative
10 hours ago
As a Front Desk Agent at the Atlanta Marriott Alpharetta, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth check-in and check-out experience. You will be the first point of contact for guests, and your warm and welcoming demeanor will set the tone for their stay.
Key Responsibilities- Register guests and process check-ins and check-outs in a friendly and efficient manner.
- Provide accurate and timely information to guests regarding hotel services, facilities, and hours of operation.
- Handle guest inquiries and resolve issues in a professional and courteous manner.
- Operate the front desk computer system and maintain accurate records.
- Ensure the lobby and front desk area are clean and well-maintained.
- Collaborate with other departments to ensure seamless guest service.
- High school diploma or equivalent required; college coursework in hospitality or a related field preferred.
- Previous experience in a hotel or hospitality setting preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask.
- Basic math skills and ability to handle cash and credit transactions.
Aimbridge Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program. We also offer opportunities for professional growth and development.
As a Front Desk Agent, you will be part of a dynamic team that is passionate about delivering exceptional guest service. If you are a team player with a positive attitude and a desire to provide outstanding customer service, we encourage you to apply for this exciting opportunity.
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