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Front Desk Representative

2 months ago

Alpharetta, United States Marriott International Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused Guest Experience Specialist to join our team at Courtyard Atlanta Alpharetta. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing personalized support to our guests.

Key Responsibilities
  • Process guest requests and resolve issues in a timely and professional manner
  • Provide accurate and efficient check-in and check-out services
  • Offer personalized recommendations and assistance to guests
  • Collaborate with other hotel teams to ensure seamless guest experiences
  • Maintain a clean and organized front desk area
Requirements
  • High school diploma or equivalent required
  • No prior work experience necessary
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
  • Ability to lift up to 25 pounds and stand for extended periods
About Marriott International

Marriott International is a global hospitality leader with a portfolio of brands that cater to diverse traveler needs. We are committed to providing exceptional guest experiences and fostering a culture of inclusivity and respect. As a member of our team, you will have the opportunity to grow and develop your skills, work with a talented and diverse group of professionals, and make a meaningful impact on our guests' lives.