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Front Desk Representative

2 months ago

Alpharetta, United States Marriott International Inc Full time
Job Title: Front Desk Agent

We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Marriott International Inc. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and memorable experience for all visitors.

Key Responsibilities:

  • Process guest arrivals and departures, including check-in and check-out procedures
  • Respond to guest inquiries and resolve any issues in a timely and professional manner
  • Provide information and recommendations on hotel amenities, services, and local attractions
  • Manage guest requests and complaints in a courteous and efficient manner
  • Maintain accurate records and reports, including guest information and hotel operations

Requirements:

  • High school diploma or equivalent required
  • No prior work experience necessary, but a positive attitude and willingness to learn are essential
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask with ease
  • Basic computer skills and knowledge of hotel operations software

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Us:

Marriott International Inc is a global hospitality company with a portfolio of brands that cater to a wide range of travelers. We are committed to providing exceptional service and creating memorable experiences for our guests. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.