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Front Desk Associate

2 months ago

Alpharetta, United States Onelife Fitness Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Onelife Fitness. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a positive experience for all.

Key Responsibilities
  • Deliver exceptional customer service to all members and guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Manage membership sales and services, including processing transactions and maintaining accurate records.
  • Provide information and support to members and guests, including answering questions and resolving issues related to club services and amenities.
  • Maintain a clean and organized front desk area, ensuring a welcoming and professional environment for all.
  • Work collaboratively with other team members to achieve business objectives and support the overall success of the club.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a customer-facing role, preferably in a fitness or hospitality environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • Basic computer skills and proficiency in Microsoft Office applications.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A comprehensive training program to ensure your success in the role.