Facilities Operations Specialist

3 days ago


Cambridge, Massachusetts, United States TEKsystems Full time
Job Overview

TEKsystems is seeking a skilled Facilities Coordinator to support the daily operations of a large multinational technology company in Cambridge, MA.

This role requires a motivated and collaborative professional with excellent customer service skills to join our team. The ideal candidate will be a standout colleague who enjoys pursuing small tasks or projects to support the company.

The Facilities Coordinator will provide support to the Facilities Services team, including vendor management, data management, and building audits. Responsibilities will include:

  • Assisting in maintaining daily operations of facility services
  • Ensuring all break room, amenity, and convenience areas are well kept and fully stocked
  • Ordering general office supplies and break room disposables
  • Providing direction to vendors and ensuring they align with company policies and procedures
  • Collecting and maintaining job-related data and identifying trends for improvement
  • Performing tasks such as resetting meeting and conference rooms or maintaining office spaces
  • Assisting in coordinating small office projects and maintenance
  • Submitting service requests for maintenance and repair
  • Working on assignments that are semi-routine in nature
  • Supporting facilities staff with minor cleanup duties

Additional Responsibilities:

  • 2+ years of experience working in a fast-paced office setting or related experience
  • Ability to learn quickly and work autonomously
  • Technological skills in working with iOS and macOS applications, along with learning company systems
  • Strong customer service and problem-solving capabilities
  • Excellent organization and time management skills
  • Diligence and ownership of subject matter expertise
  • Proactive and adaptable with a positive attitude

Client Culture/Expectations:

  • Manager may not be on-site, requiring the ability to navigate roadblocks and be proactive
  • Navigating an environment with little to no set processes
  • Focusing on relationship building and leveraging team relationships for knowledge transfer and collaboration
  • Identifying areas for process improvement and sharing feedback and recommendations
  • Seeking answers when not readily available
  • Following established processes and taking initiative to become a subject matter expert
  • Partnering with the manager on internal processes and knowledge transfer

Common Challenges:

  • Limited direction, requiring the ability to troubleshoot issues without a manager present
  • Remote work, prioritizing relationship building to have others to lean on
  • Task-oriented role, seeking out areas to help and take on more tasks for personal growth

Perform other administrative support duties as required by the department or office.

This is an open-ended contract.



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