Front Desk Clerk/Office Coordinator

3 weeks ago


Los Angeles, California, United States Pacwest Management Inc Full time
Job Description
At Pacwest Management Inc, we are seeking a highly skilled Front Desk Clerk to join our team. This role requires exceptional customer service skills, attention to detail, and the ability to handle various administrative tasks efficiently.

Key Responsibilities:
  • Customer Service: Greet visitors warmly, addressing inquiries and providing information as needed.
  • Administrative Support: Perform general office duties, including answering phone calls, responding to emails, and maintaining accurate records.
  • Maintenance Coordination: Receive and log maintenance requests from residents, ensuring timely communication with maintenance staff and follow-up.
  • Property Management Software: Utilize property management software for tracking resident information, payments, and maintenance requests.
  • Meeting Coordination: Assist in organizing meetings, including setup and communication with attendees.
  • Conflict Resolution: Address resident concerns and complaints professionally, escalating issues to management as necessary.

Requirements:
  • Education: High school diploma or equivalent; additional education in hospitality or business administration is a plus.
  • Experience: Previous experience in customer service or administrative roles preferred.
  • Skills: Strong interpersonal and communication skills, proficiency in Microsoft Office Suite, and experience with property management software is a plus.
  • Attributes: Professional demeanor, strong problem-solving skills, and the ability to work independently and as part of a team.


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