Front Desk Clerk/Office Coordinator
3 weeks ago
At Pacwest Management Inc, we are seeking a highly skilled Front Desk Clerk to join our team. This role requires exceptional customer service skills, attention to detail, and the ability to handle various administrative tasks efficiently.
Key Responsibilities:
- Customer Service: Greet visitors warmly, addressing inquiries and providing information as needed.
- Administrative Support: Perform general office duties, including answering phone calls, responding to emails, and maintaining accurate records.
- Maintenance Coordination: Receive and log maintenance requests from residents, ensuring timely communication with maintenance staff and follow-up.
- Property Management Software: Utilize property management software for tracking resident information, payments, and maintenance requests.
- Meeting Coordination: Assist in organizing meetings, including setup and communication with attendees.
- Conflict Resolution: Address resident concerns and complaints professionally, escalating issues to management as necessary.
Requirements:
- Education: High school diploma or equivalent; additional education in hospitality or business administration is a plus.
- Experience: Previous experience in customer service or administrative roles preferred.
- Skills: Strong interpersonal and communication skills, proficiency in Microsoft Office Suite, and experience with property management software is a plus.
- Attributes: Professional demeanor, strong problem-solving skills, and the ability to work independently and as part of a team.
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