Hotel Front Desk Representative
1 month ago
We are seeking a friendly and proactive Front Desk Clerk to provide exceptional service to our hotel guests at Los Gatos Garden Inn. This role involves assisting guests with the check-in and check-out processes, issuing room keys, and processing payments. The Front Desk Clerk must possess excellent communication skills and the ability to stay positive even when faced with challenging situations.
Responsibilities:- Monitor and maintain knowledge of hotel operations and activities
- Take reservations and answer questions via phone, email, and in-person
- Build rapport with guests and identify their needs through friendly conversation and open-ended questions
- Describe the features and amenities of guest rooms
- Ensure compliance with health and quality standards
- Friendly and outgoing personality
- Proficient in English; knowledge of Spanish is a plus
- Strong communication skills
- Strong organization skills
- Computer literacy
- Basic mathematic skills
- Able to resolve issues with a customer-focused orientation
- Able to lift 30 pounds and walk up a flight of stairs and walk about one city block back and forth to rooms if needed to assist guests
- Team player mindset
- Familiarity with hospitality industry standards is a plus
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Front Desk Representative
1 month ago
Los Gatos, California, United States TPG Hotels Resorts and Marinas Full timeJob OverviewThe Front Desk Agent is the primary point of contact for guests and clients entering the establishment. They are responsible for providing exceptional customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.Key ResponsibilitiesGreet and check-in guests, clients, or customers in a friendly...
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Front Desk Representative
3 weeks ago
Los Gatos, California, United States TPG Hotels Resorts and Marinas Full timeJob OverviewThe Front Desk Agent is the primary point of contact for guests and clients entering the establishment. They are responsible for providing exceptional customer service, managing administrative tasks, and ensuring a seamless and welcoming experience for all visitors.Key ResponsibilitiesGreeting and Check-In: Welcome guests, clients, or customers...
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Front Desk Representative
4 weeks ago
Los Gatos, California, United States TPG Hotels Resorts and Marinas Full timeJob OverviewThe Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.Key ResponsibilitiesGreeting and Check-In: Welcome guests, clients, or customers in a...
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Front Desk Representative
3 weeks ago
Los Gatos, California, United States TPG Hotels Resorts and Marinas Full timeJob OverviewThe Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.Key ResponsibilitiesGreeting and Check-In: Welcome guests, clients, or customers in a...
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Hotel Front Desk Representative
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Front Desk Representative
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Front Desk Representative
4 weeks ago
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Front Desk Representative
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Los Angeles Downtown, California, United States IHG Full timeAbout UsWe're a global hospitality company that's passionate about delivering exceptional guest experiences. As a Front Desk Agent, you'll be the first point of contact for our guests, providing a warm and welcoming atmosphere that sets the tone for their stay.Your Day-to-DayCheck-in and check-out guests in a timely and professional manner.Process all...
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Front Desk Representative
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Los Angeles, California, United States Sage Hospitality Group, LLC Full timeKey Responsibilities:As a Front Desk Agent, you will provide exceptional service to guests by responding to their inquiries in a professional and courteous manner. This includes providing accurate and timely information and services to ensure a positive guest experience.Key Skills:Excellent communication and interpersonal skillsAbility to work in a...
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Front Desk Operations Manager
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Los Angeles, California, United States TPG Hotels Resorts and Marinas Full timeJob Title: Front Desk ManagerTPG Hotels, Resorts & Marina is seeking a highly skilled and experienced Front Desk Manager to join our team. As a key member of our front office team, you will be responsible for ensuring exceptional guest experiences and providing outstanding customer service.Key Responsibilities:Lead and manage the front desk team to deliver...
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Front Desk Assistant Manager
3 weeks ago
Los Angeles, California, United States Aimbridge Hospitality Full timeJob SummaryThe Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive, friendly, efficient, and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.Management-level associates are expected to...
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Los Angeles, California, United States Four Seasons Hotels Limited Full timeAbout Four Seasons:At Four Seasons, we believe in delivering exceptional guest experiences through a commitment to luxury and genuine heart. Our team members around the world create unforgettable moments for our guests, residents, and partners by providing a world-class employee experience and company culture.About the Location:Our award-winning hotel in the...
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Los Angeles, California, United States AccorHotel Full timeOverview:We are seeking a highly motivated and customer-oriented individual to join our team as a Guest Service Agent.This is an excellent opportunity to work in the hospitality industry and be part of a dynamic team.Duties:Greet guests upon arrival and provide a warm welcomeAssist guests with checkin and checkout proceduresHandle guest inquiries, requests,...
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Los Angeles, California, United States Larkspur Landing Folsom Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Larkspur Landing Folsom. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming greetings to guests,...