Technical Support Analyst

2 weeks ago


Venice, Florida, United States LIDP Consulting Services, Inc. Full time

Internal IT Support Analyst

LIDP Consulting Services Inc. (LIDP) is seeking an Internal IT Support Analyst. We are an expanding firm that delivers software solutions tailored for the Life Insurance sector.

Our clientele consists of large and mid-sized insurance providers that primarily focus on life and annuity contracts.

This position is a full-time hybrid role requiring presence in our office. Being in proximity to the office is essential for maintaining the existing physical infrastructure.

Position Overview

The Internal IT Support Analyst plays a crucial role in our organization's ongoing success. The ideal candidate will be adaptable and eager to learn in a rapidly evolving technological environment.

Responsibilities include addressing all desktop and hardware requirements for employees, which may involve upgrading device RAM, configuring new workstations, or assisting with equipment distribution for remote employees.

Excellent communication skills are vital for success in this position.

This role reports directly to the Network and System Administrator.

Key Responsibilities

  • Device configuration
  • Network and infrastructure upkeep
  • Internal help desk assistance
  • Office hardware installation
  • Inventory oversight

Work Authorization Requirements

Candidates must possess authorization to work in the US without sponsorship now or in the future. This is a full-time, 40 hours per week, W2 position.

Skills Required

  • Network infrastructure knowledge
  • Strong communication abilities
  • Scripting proficiency in bash and batch
  • Programming experience in Python and/or Java is advantageous
  • Familiarity with Linux OS and command line

Experience

Some travel may be necessary.


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