Operations Support Manager

1 week ago


Livonia, Michigan, United States PSI Repair Services, Inc. Full time
Job Overview

We are looking for a proactive Operations Support Manager to enhance our operational effectiveness. This position is suited for individuals with a robust background in low-volume, intricate electro-mechanical sectors, particularly in the engineering repair domain. The selected candidate will report to the Operations Manager and will be instrumental in managing our operational processes, ensuring that resources are effectively aligned with production and financial objectives while adapting to both technical and personnel dynamics.

Key Responsibilities:

  • Supervise daily operational activities and guarantee optimal resource distribution to achieve production and budgetary goals.
  • Initially manage a team of 6-10 individuals, with the potential to expand oversight to approximately 60 staff members.
  • Develop and modify operational strategies to improve efficiency and align with organizational objectives.
  • Maintain expertise in essential tools and software, including ERP systems (preferably Epicor), as well as Microsoft Office Suite: Excel, Word, PowerPoint, Project, and scheduling applications.

Required Qualifications:

  • 5-7 years of experience in a low-volume, complex electro-mechanical industry, ideally within the engineering repair field.
  • A technical degree is preferred (Engineering/Mechanical/Electronics).
  • Experience in project management, particularly in launching new products or programs.
  • Proven leadership skills with a history of effectively managing and scaling teams.

Career Advancement:

This role is designed as a developmental opportunity with the expectation of progression to the Operations Manager position within two years. We are also open to considering experienced Operations Managers whose qualifications align with our requirements.

Company Overview

PSI Repair Services, Inc. serves a diverse array of industries, including automotive, aerospace, defense/military, food and beverage, healthcare, public transportation, semiconductor, and wind energy.

Founded in 1967, PSI Repair Services, Inc. provides a comprehensive suite of repair and engineering services. We leverage advanced diagnostic tools alongside the industry's most skilled engineers and technicians to address performance challenges that others cannot resolve. We offer an excellent benefits package that includes:

  • Medical, dental, and vision insurance
  • Health Savings and Flexible Spending Accounts
  • Dependent Care Flexible Spending Account
  • Company-paid life insurance
  • Paid vacation, personal time, and holidays
  • 401(k) with company match
  • Critical Care & Accident Insurance
  • Short Term and Long Term Disability Insurance
  • Salary commensurate with experience


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