Terminal Operations Manager

2 months ago


Livonia, Michigan, United States 1st Choice Delivery Full time
Job Summary

1st Choice Delivery is seeking a highly skilled Terminal Supervisor to oversee the daily operations of our Livonia, MI terminal. As a key member of our team, you will be responsible for ensuring the efficient and safe delivery of goods to our customers.

Key Responsibilities
  • Direct and manage the daily operations of the terminal, including deliveries and return logistics.
  • Manage personnel requirements and overhead, ensuring optimal resource allocation.
  • Ensure compliance with customer requirements, company standards, and regulatory obligations.
  • Receive and process freight, maintaining accurate chain of custody and ensuring product is sorted correctly.
  • Assign jobs and data to drivers, ensuring data integrity throughout the delivery process.
  • Monitor delivery progress, reporting delays or issues to management.
  • Respond to customer inquiries and resolve complaints in a timely manner.
  • Evaluate routing and personnel needs to maximize efficiency and manage costs.
  • Ensure the terminal is secure and well-maintained, working with management to address any issues.
Requirements
  • High school diploma or equivalent required.
  • Excellent written and verbal communication skills.
  • Good working knowledge of geography, routing structure, and available resources.
  • Creative thinking and problem-solving skills.
  • Good time management skills.
  • Experience working with electronic data.
Benefits
  • Health, dental, vision, and life insurance.
  • Paid holidays and PTO.
  • 401k with 5% company match.


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