Vice President of Operations
2 weeks ago
Job Title: Vice President of Operations
Reports To: Chief Executive Officer / Executive Director
Job Summary:
The Vice President of Operations is tasked with overseeing the daily operational functions of the Housing Authority, ensuring the delivery of high-quality services to the community. This position requires strategic foresight, departmental oversight, and close collaboration with the CEO to advance the organization's mission and objectives.
Key Responsibilities:
Operational Oversight: Manage the daily activities of the Housing Authority, including supervision of third-party property management and Housing Choice Voucher administration.
Ensure adherence to federal, state, and local regulations.
Formulate and implement policies and procedures aimed at enhancing operational efficiency and service quality.
Strategic Development: Partner with the CEO to craft and execute the organization's strategic initiatives.
Identify and assess opportunities for operational enhancements and innovations.
Stay informed on industry trends and regulatory shifts to maintain compliance and competitiveness.
Leadership and Management: Provide guidance and direction to department leaders and staff, cultivating a culture of accountability and ongoing improvement.
Conduct performance assessments, offer constructive feedback, and promote professional growth for team members.
Encourage a positive and inclusive workplace culture.
Financial Oversight: Aid in the formulation and management of the organization's budget.
Review financial reports from third-party management and property performance metrics.
Analyze Housing Choice Voucher reports to ensure alignment with leasing strategies and financial plans.
Guarantee the efficient utilization of resources and compliance with financial policies.
Stakeholder Relations: Act as a representative of the Housing Authority in discussions with government officials, community organizations, and other stakeholders.
Establish and nurture strong relationships with partners, residents, and the broader community.
Communicate effectively with the Board of Commissioners, providing regular updates on operational performance.
Qualifications:
Education and Experience:
Bachelor's degree in Public Administration, Business Administration, or a related discipline; a Master's degree is preferred.
A minimum of 10 years of experience in public housing, property management, or a related field, with at least 5 years in a senior management capacity.
Skills and Abilities:
Demonstrated leadership and management capabilities with a proven record of successful team development.
Exceptional strategic planning and organizational abilities.
Strong financial insight and experience in budget management.
Outstanding communication and interpersonal skills.
Ability to collaborate effectively with diverse stakeholders and foster consensus.
Knowledge:
Comprehensive understanding of federal, state, and local housing regulations.
Familiarity with best practices in property management and resident services.
Awareness of the unique challenges and opportunities present in public housing.
Starting Salary Range:
$115,000 - $130,000
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