Front Desk Receptionist
3 days ago
Job Summary
We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Qonten. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing front desk operations, and performing various administrative tasks.
Key Responsibilities
- Answer and direct phone calls, respond to emails, and greet visitors in a professional and friendly manner.
- Manage front desk operations, including scheduling appointments, handling patient demographics, and processing insurance information.
- Perform data entry, maintain accurate records, and ensure confidentiality of sensitive information.
- Provide excellent customer service, resolve issues, and respond to requests in a timely manner.
- Collaborate with other staff members to ensure seamless office operations and achieve team goals.
Requirements
- High school diploma or equivalent required; previous experience in a medical or administrative setting preferred.
- Excellent communication, organizational, and time management skills.
- Ability to multitask, prioritize tasks, and maintain a high level of accuracy.
- Proficiency in data entry, Microsoft Office, and other administrative software.
- Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- A chance to make a meaningful contribution to our team and organization.
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