Front Desk Representative

4 days ago


Torrance, California, United States free-classifieds-usa Full time

Job Summary: We are seeking a skilled and friendly Front Desk Agent to join our team at the Torrance Marriott Redondo Beach. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room assignments, and ensuring a smooth and efficient check-in and check-out process.

Responsibilities:

  • Process guest requests and resolve any issues in a timely and professional manner.
  • Manage room assignments and ensure accurate and efficient check-in and check-out procedures.
  • Provide information and recommendations to guests on local attractions, dining, and activities.
  • Handle guest complaints and resolve issues in a fair and professional manner.
  • Work collaboratively with other hotel staff to ensure seamless guest service.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 10 pounds and stand for long periods of time.

About Us: Marriott International is a leading hospitality company with a commitment to excellence and a passion for delivering exceptional guest experiences. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.



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