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Receptionist at UFC GYM
2 months ago
The Front Desk Associate serves as the primary point of interaction for members and visitors at our facility. This role is vital in providing outstanding customer support and assisting members with their inquiries and requirements.
Core Responsibilities:- Greet members and visitors warmly upon their arrival and departure.
- Respond to phone inquiries promptly and direct calls to the appropriate departments.
- Facilitate the check-in process for members and provide details about available classes.
- Assist potential members with registration and direct them to the membership office.
- Manage retail sales transactions accurately for members.
- Uphold a professional demeanor and conduct at all times.
- Address questions and requests from guests, members, and team members.
- Ensure the front desk area remains tidy and well-organized.
- A friendly and energetic personality with strong communication abilities.
- A solid focus on customer service and the capability to handle multiple tasks simultaneously.
- A high school diploma or equivalent is necessary.
- Previous experience in customer service within a similar field is preferred.
- Basic computer proficiency and the ability to lift items weighing up to 25 pounds.
This job overview outlines the primary responsibilities and qualifications for this role. If you are dedicated to delivering exceptional service and thrive in a vibrant environment, we encourage you to consider this opportunity.