Technical Support Professional

1 day ago


San Francisco, California, United States Johnson, Mirmiran, and Thompson Inc. Full time
Technical Support Professional

Overview:

We are seeking an experienced Technical Support Professional to join our team at Johnson, Mirmiran, and Thompson Inc. The successful candidate will provide technical support and guidance to internal stakeholders and external customers.

About the Job

This is a key role that requires strong technical skills, excellent communication skills, and a customer-centric approach. Key responsibilities include:

  • Providing technical support via phone, email, and in-person
  • Resolving complex technical issues
  • Developing and delivering training programs to improve technical skills
Requirements

To succeed in this role, you will need:

  • A bachelor's degree in Computer Science or a related field
  • At least 2 years of experience in technical support or a related field
  • Strong knowledge of operating systems, software applications, and networking fundamentals
  • Excellent communication and problem-solving skills
Salary and Benefits

We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience, plus a comprehensive benefits package including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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