Technical Support Professional

3 weeks ago


San Diego, California, United States Bird Rock Systems Full time
About the Job

Bird Rock Systems is seeking a highly motivated and experienced IT Helpdesk Technician to join our team. This technical position requires two years of experience in the technology industry, with a strong passion for technology and excellent written and verbal communication skills.

You will work closely with our team of experienced technical engineers, who possess a wide range of skill sets including networking, security, storage, virtualization, wireless, cloud, and collaboration technologies. The ideal candidate will be able to triage and resolve technical issues, provide optimization reports, act as a technical resource, and create and maintain technical documentation.

Key Responsibilities
  • Support various technical requests from all departments.
  • Install and configure computer hardware, software, systems, phones, and mobile devices.
  • Set up PCs and equipment.
  • Monitor and maintain cloud applications including Office 365.
Requirements and Qualifications
  • Undergraduate degree or equivalent in IT-related field.
  • Two years of experience in IT support and projects.
  • General industry knowledge of technology vendors, applications, and trends.

The estimated salary for this position is $26.50-$29 per hour, depending on location, experience, and other job-related factors. We offer a unique company culture, opportunities for growth and development, and a competitive compensation package.

If you have a strong desire to do an excellent job, a passion for technology, and excellent communication skills, we invite you to apply for this exciting opportunity.



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