Senior Onsite Technical Support Professional

1 day ago


South San Francisco, California, United States Astellas Pharma Full time

Astellas Pharma is a global pharmaceutical company that conducts business in over 70 countries worldwide.

We are committed to developing innovative medical solutions that bring value and hope to patients and their families.

The Senior Onsite Support Engineer will be responsible for providing comprehensive onsite technology support and services to ensure optimal performance of all IT infrastructure and systems at assigned sites.

This role involves installation, maintenance, troubleshooting, and repair of hardware and software, as well as providing excellent customer service to resolve technical issues efficiently.

  1. Provide timely and effective technical support for hardware, software, and networking issues.
  2. Perform routine maintenance, windows patching and upgrades on IT systems and equipment.

Job Description

Salary and Benefits

Salary Range: $120,000 - $160,000 per year

Benefits include medical, dental and vision insurance, paid time off, 401(k) match, annual corporate bonus, quarterly sales incentive, and long-term incentive plan.



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