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Assistant Community Manager
2 months ago
We are seeking a highly skilled and motivated Assistant Community Manager to join our team at Avanath. As a key member of our operations team, you will be responsible for assisting in all operational duties of the Community Manager, including reporting, rent processing, leasing, marketing, and overseeing the community and associates in the Community Manager's absence.
Key Responsibilities- Provide exceptional customer service to residents and staff, responding to complaints, questions, and requests in a timely manner.
- Manage and promote resident satisfaction and retention by organizing and executing resident appreciation and retention events.
- Handle all monies of the property, collecting, posting, and depositing rents/security deposits and other community income.
- Review resident files and ledger records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, and implement procedures for collecting on delinquencies.
- Assist with monthly projection reporting, inspecting vacancies, make-ready apartments, and models, and inspecting the property for community policy violations, needed repairs, and overall landscaping.
- Meet regularly with the Community Manager and Regional Manager to discuss community performance.
- 2+ years' experience as an Assistant Community Manager or in a related role.
- Cooperative housing experience highly desired.
- Excellent communication skills and an unmatched dedication to customer service.
- Solid track record of bookkeeping and rent collection.
- Thorough understanding of landlord/tenant law and Fair Housing Laws.
- Strong interpersonal skills, ability to get along with diverse personalities, tactful, mature, flexible.
- Resourceful and organized.
- Solid computer knowledge, Windows (Word, Excel), internet, and e-mail.
- Working knowledge of Yardi Voyager Property Management software.
- Culture built on purpose and core values: A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
- Comprehensive benefits: health, dental & vision, 401(k), personal time off, paid holidays, and more.
- Growth opportunities based on achievement and an emphasis on promoting from within our ranks.
- Development opportunities through online training platforms, training classes, and one-on-one coaching.
Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families.
