Membership Enrollment Specialist

2 weeks ago


Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full time

Job Title: Membership Enrollment Specialist

Company: BlueCross BlueShield of South Carolina

This position is a full-time role, requiring 40 hours per week, typically from Monday to Friday, during standard business hours. After a comprehensive training period, there may be opportunities for remote work.

Key Responsibilities:

  • Accurately process applications for subscriber and member enrollment
  • Maintain and update electronic enrollment records
  • Collaborate with various departments to ensure accurate group structures and benefits
  • Address and resolve customer inquiries and issues effectively
  • Provide training for new team members and uphold desk procedures
  • Manage billing processes and prepare monthly invoices

Qualifications:

  • High School Diploma or equivalent required
  • Minimum of 2 years experience in customer service or administrative roles
  • Proficient in Microsoft Office applications

Preferred Skills:

  • Previous experience in customer service settings
  • Strong skills in Microsoft Office, particularly Word and Excel

Employee Benefits:

  • 401(k) retirement savings plan with company contributions
  • Comprehensive health and vision insurance plans
  • Life insurance coverage
  • Paid time off, including holidays
  • Access to on-site cafeterias and fitness facilities
  • Tuition assistance and educational funding opportunities


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