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Patient Access Representative

2 months ago


Birmingham, Alabama, United States Ascension Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Ascension St. Vincent's Cardiology Clinic. As a key member of our front desk team, you will be responsible for providing exceptional patient service, managing patient flow, and ensuring accurate and timely processing of patient information.

Key Responsibilities
  • Initial contact with patients, families, and healthcare providers to gather and verify patient information
  • Manage patient scheduling, registration, and insurance verification processes
  • Process payments, allowances, and account adjustments in a timely and accurate manner
  • Handle patient inquiries, respond to correspondence, and resolve issues in a professional and courteous manner
  • Review and process insurance explanation of benefits statements for accuracy and refer discrepancies to team members for resolution
  • Reconcile bank deposits to payments entered into the financial system to ensure accurate account data
Requirements
  • High School diploma equivalency or 1 year of applicable cumulative job-specific experience required
  • Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • Accuracy and attention to detail, with the ability to maintain confidentiality and handle sensitive information
  • Ability to work independently and as part of a team, with a strong commitment to providing exceptional patient service
Why Ascension?

Ascension is a leading non-profit, faith-based national health system with a rich history of serving communities across the United States. As an associate of Ascension, you will have the opportunity to work with a talented team of healthcare professionals, contribute to the delivery of high-quality patient care, and grow your career in a supportive and inclusive environment.

We are committed to providing a work environment that is safe, inclusive, and respectful of all associates. We offer a comprehensive benefits package, including paid time off, health insurance, retirement benefits, and opportunities for professional development and growth.